CQE - Certified Quality Engineer
Module 1: Introduction to Quality Engineering
- Overview of the CQE certification and its relevance
- Role and responsibilities of a Quality Engineer
- ASQ Code of Ethics for Quality Professionals
- Overview of the CQE Body of Knowledge (BoK)
Module 2: Management and Leadership
- Quality Philosophies and Foundations:
- Contributions from Deming, Juran, Crosby, and others
- Quality management systems (ISO 9001, TQM, Baldrige Criteria)
- Leadership Principles:
- Organizational culture and change management
- Roles and responsibilities of leadership in quality
- Facilitation and Communication:
- Effective communication techniques
- Conflict resolution and team dynamics
- Quality Information Systems:
- Tools for quality management (ERP, MES, LIMS)
Module 3: The Quality System
- Quality Audits:
- Quality Standards and Guidelines:
- ISO, ASME, ANSI, and industry-specific standards
- Documentation and Configuration Management:
- Control of documents and records
- Change control and traceability
- Certification and Accreditation:
Module 4: Product and Process Design
- Design Inputs and Outputs:
- Translating customer requirements into design specifications
- Voice of the Customer (VoC) and CTQ characteristics
- Design Reviews and Verification:
- Ensuring design adequacy and alignment
- Reliability and Maintainability:
- Reliability modeling and failure analysis
- Preventive and predictive maintenance planning
- Design for Excellence (DfX):
- Design for manufacturability, reliability, and cost
Module 5: Product and Process Control
- Control Plans:
- Developing and implementing control plans
- Inspection and Testing:
- Sampling methods (random, stratified)
- Destructive vs. non-destructive testing
- Measurement System Analysis (MSA):
- Gage R&R, bias, linearity, and stability
- Metrology:
- Calibration methods and traceability
- Material Control:
- Lot traceability and inventory control
Module 6: Continuous Improvement
- Lean Principles:
- Six Sigma and DMAIC Methodology:
- Basic and advanced Six Sigma tools
- Root Cause Analysis (RCA):
- 5 Whys, Ishikawa diagrams, and fault tree analysis
- Problem-Solving Tools:
- PDCA cycle, FMEA, and Pareto analysis
- Kaizen and Rapid Improvement Events:
Module 7: Quantitative Methods and Tools
- Descriptive Statistics:
- Measures of central tendency and dispersion
- Probability Distributions:
- Normal, binomial, Poisson, and exponential distributions
- Statistical Process Control (SPC):
- Control charts for variables and attributes
- Process capability analysis (Cp, Cpk, Pp, Ppk)
- Hypothesis Testing:
- Types of errors, confidence intervals, p-values
- Design of Experiments (DOE):
- Full factorial, fractional factorial, and response surface methods
Module 8: Risk Management
- Risk Analysis Tools:
- Risk Prioritization:
- Risk Priority Number (RPN)
- Decision-making under uncertainty
- Corrective and Preventive Actions (CAPA):
Module 9: Supply Chain Management
- Supplier Selection and Evaluation:
- Criteria for supplier assessment
- Supplier Quality Assurance (SQA):
- Establishing quality agreements
- Supply Chain Risk Management:
- Identifying and mitigating supply chain risks
- Material Handling and Logistics:
- Ensuring quality during transportation and storage
Module 10: Reliability and Maintainability
- Reliability Fundamentals:
- MTBF, MTTR, and reliability prediction
- Life Data Analysis:
- Weibull analysis and reliability testing
- Maintainability Concepts:
- Repair time distributions and maintenance strategies
- Availability Metrics:
- Overall Equipment Effectiveness (OEE)