CSSBB - Six Sigma Black Belt
Module 1: Introduction to Lean Six Sigma
- Overview of Lean and Six Sigma principles
- History and evolution of Lean Six Sigma
- Roles and responsibilities of a Black Belt
- DMAIC methodology overview
- Benefits of Lean Six Sigma in organizations
Module 2: Organizational Roadmap for Change
- Strategic alignment of Lean Six Sigma with business goals
- Identifying and prioritizing improvement projects
- Change management and leadership strategies
- Building and managing effective project teams
- Stakeholder analysis and engagement
Module 3: Define Phase
- Project Selection and Scope:
- Identifying business problems and opportunities
- Defining project goals and objectives
- Voice of the Customer (VoC):
- Capturing and analyzing customer requirements
- Critical-to-Quality (CTQ) characteristics
- Project Charter creation
- SIPOC (Supplier, Input, Process, Output, Customer) analysis
- Stakeholder mapping and management
Module 4: Measure Phase
- Data Collection and Measurement:
- Developing a data collection plan
- Types of data: continuous vs discrete
- Measurement system analysis (MSA):
- Gage R&R
- Calibration and bias
- Establishing baseline performance:
- Process capability (Cp, Cpk, Pp, Ppk)
- Process sigma level
- Introduction to statistical software (e.g., Minitab, JMP)
Module 5: Analyze Phase
- Identifying root causes of process variation:
- Cause-and-effect diagrams
- 5 Whys technique
- Hypothesis testing:
- Basics of inferential statistics
- T-tests, ANOVA, Chi-square tests
- Statistical process control (SPC):
- Control charts for variables and attributes
- Regression and correlation analysis
- Pareto analysis for prioritizing improvement areas
Module 6: Improve Phase
- Generating and evaluating improvement ideas:
- Lean tools for process improvement:
- Value Stream Mapping (VSM)
- 5S methodology
- Kaizen events
- Design of Experiments (DOE):
- Basics and advanced techniques
- Optimizing process parameters
- Pilot testing and implementing solutions
Module 7: Control Phase
- Sustaining process improvements:
- Standard work and process documentation
- Visual management tools
- Statistical Process Control (SPC) in Control phaseControl plans:
- Creating and implementing control plans
- Mistake-proofing (Poka-Yoke)Transitioning ownership to the process owner
Module 8: Advanced Lean Six Sigma Topics
- Lean tools:
- Six Sigma tools:
- Multi-vari analysis
- Logistic regression
- Introduction to Design for Six Sigma (DFSS)
- Lean Six Sigma in service vs manufacturing industries
- Managing multiple, complex projects
Module 9: Project Management for Black Belts
- Defining and managing project scope
- Resource allocation and scheduling
- Risk management in Lean Six Sigma projects
- Effective communication and reporting
- Managing conflicts within project teams
Module 10: Lean Six Sigma Software Tools
- Hands-on training with tools like:
- Minitab or SigmaXL
- Excel-based tools for Lean Six Sigma
- Data visualization techniques:
- Histograms, scatter plots, box plots
- Control chart interpretations
- Automation of repetitive tasks using tools like macros
Module 11: Case Studies and Practical Applications
- Industry-specific case studies:
- Real-world problem-solving exercises
- Simulations of Lean Six Sigma projects
- Hands-on application of DMAIC methodology
Module 12: Certification Preparation
- Overview of LSSBB certification exam structure
- Review of DMAIC methodology and tools
- Practice exams and mock tests
- Tips for passing the certification exam